A sensible factual guide to ensure your business does NOT fall at the first hurdle.
The look and feel of your website; it’s structural code and quality of your web-server will impact on your website’s performance. In turn this will affect the rate in which you attract visitors and convert prospective customers into buyers. We hope you will find the tips below informative, if you can identify with any of them we strongly advise resolving these issues as soon as possible.
- Ensure you have a uniformed navigation system throughout your website. Different navigation bars leading to different pages will confuse and frustrate your visitors.
- Write web content which keeps your website interesting and relevant to your visitors. Ensure quality grammar and no spelling errors to maximize a professional portrayal of your business.
- Do not use obscure button labels or links, this will confuse your visitors. For example a shopping cart button displaying the word “checkout” rather than “One click payment”.
- Search boxes – always offer your visitors the ability to search your website. There’s nothing worse than forcing a visitor to skim through all your content just to find a single area of interest. As a backup addition to a search facility, always make sure your site navigation allows your visitors to find what they’re looking for quickly.
- Publish content that will help your visitors and do not deliberately withhold relevant information to instead talk about yourself. Give your customers what they want!
- Never overpower your content with large images or senseless videos. This is especially important for your homepage, after all this will likely be the page most visitors view first. It’s important to have quality written content on every page. This will also help the search engine optimisation of your website, for more tips on SEO see our other articles.
- Do not use complex drop-down menus that will make navigation almost impossible. We’re sure you’ve come across websites not behaving correctly towards your mouse actions. You try to click a link and the whole menu disappears! This can instantly lead to visitors leaving your website. Drop-downs are a great intuitive way for speedy navigation but they have to be implemented correctly and maintained.
- Maximize the readability of your website, never use tiny fonts or bad colour combinations.
- Invest in fast reliable hosting to serve your website quickly to your visitors.
- It’s imperative that your chosen web hosting company can handle your traffic. For example, if 100 people hit your website at the same time your web server should not crash and leave your website inaccessible.
- Ensure you design to the latest W3C standards to minimize the errors in your website code.
- Cross-browser compatibility, it’s vital that your website appears and functions the same across all browsers for example: Firefox, Internet Explorer, Chrome, Safari and Opera just to name a few. Why is this important? Your website could display perfectly in Internet Explorer which you personally use. However a prospective customer could be using another browser such as Firefox, when they view your website it could appear completely scrambled making your website completely unusable. Wave “bye bye” to that sale!
- Ensure continuity of your website, keep a close eye that everything is functioning as it should. For example, check you do not have any broken links or images missing. A well maintained site will lead to increased sales.
- Your visitors should never be made to download and install plug-ins to view your website.
- Never force pop up boxes on your visitors.
- Keep sign up boxes, animations and auto-start videos to an absolute minimum. This will increase the load time of your website and avoid irritating your prospective customers.
- The framing technique is finally dieing out through the introduction of more contemporary scripting such as Mootools and Jquery. However it is still surprising how many website still use “frames”, ditch these as soon as possible!
- If running an e-commerce business ALWAYS provide a secure gateway to allow your visitors to enter their payment details. Buying an SSL certificate is not expensive when your customer’s credentials are at risk. Providing maximum protection against Internet fraud is a very credible step for your business.



























